Policies
We
certify that all of the information presented in this
web site is accurate to the best of our knowledge. The
information contained on this web site is not intended
for academic use.
Ordering
You may order from Quick Curves.com using one of three
methods: online, telephone, or snail mail using a personal
check or money order. Our office hours are 9a.m. - 5p.m.
Mon.-Thurs. & 9a.m. - 4p.m. Fridays: Central time.
You can mail a personal check along with your Name,
Address, Telephone number, and what you would like to
order to: Quick Curves, 554 Green Tree Cv., Ste 201,
Collierville, TN 38017
Payment
We accept VISA, MasterCard, Discover, and American Express.
To place an order with a credit card you must be the
cardholder. If a credit card is denied, Quick Curves
will notify the customer. If the customer is not contacted,
the order will be canceled.
Payment
by Check
Orders placed with personal checks, will be held until
the check clears the bank. Money orders and certified
bank checks will be processed immediately. All checks
returned will be charged a $20.00 service fee. Orders
will not be sent until funds are collected.
Shipping
We make every effort to process and ship your order
promptly and correctly. Every order is inspected to
ensure an accurate shipment. Should a shortage or unavailability
of product cause an unexpected delay, we will notify
you of the delay as soon as possible.
International Shipping Policies
To insure that our customers get their orders in a timely fashion, we ship all International orders via UPS Worldwide Expedited Service. We make every effort to keep shipping costs reasonable, and we do not profit from our shipping rates.
Please be aware that the shipping charges applied to your order DO NOT include any brokerage fees, customs duties or taxes. Any additional customs fees that may or may not be applied to your order are done so at the discretion of your local customs department. Please contact them with any specific issues.
Be aware that if you refuse delivery on an order, we will be glad to issue you a refund. However, YOU will still be responsible for the original shipping costs, any customs duties or taxes, and the cost of returning the package to us. These costs will be subtracted from your merchandise refund.
We are required by law to disclose the full amount of any package's contents, and we cannot alter this value. We cannot ship any product in an aerosol can, or any Rogaine brand products to International addresses.
Returns
Opened bottles of Quick Curves may be returned for a
refund within 120 days of purchase.
Unopened bottles of Quick Curves may be returned for
a refund at any time.
Holidays
Quick Curves will accept online orders, but is not open
for business and will not ship orders on the following
holidays:
- Labor
Day
- Thanksgiving
Day
- the
day after Thanksgiving
- Christmas
Eve
- Christmas
Day
- the
day after Christmas
- New
Year's Day
Privacy
Quick Curves respects the privacy of every individual
who visits our Web site. Any information that you provide
us will be used only for our internal purposes to help
us provide you with the most useful products and services
and to refine our Web site so that it is better suited
to your needs. We will not give or sell your personally
identifiable information to any outside organization
or individual.
Security
There's no denying that security is an important issue
in Internet transactions. At Quick Curves, we've made
safeguarding your information one of our primary goals,
and we've demonstrated that commitment by establishing
a secure server for all online transactions. Any information
that you send us when ordering online is "encrypted," or scrambled, so it cannot be read by anyone who might
intercept your message. When the information reaches
us, we unscramble the data and process the information
you sent us. So you can relax when ordering from us-we've
taken the necessary steps to ensure that your order
and payment information remains secure and confidential.